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Running a medical or healthcare clinic comes with its fair share of challenges, and managing remote teams is no exception. Clinics today face a pivotal decision when it comes to managing remote teams: should they engage a remote workforce provider or take on the challenge of building and managing their own in-house team? This blog explores the pros and cons of each approach, helping you decide which option is best for your clinic. Let’s break down the key considerations to help you make an informed choice.
Engaging a remote workforce provider offers several compelling advantages. Providers bring expertise, advanced technology, and a ready pool of talent, which can save time and ensure a smooth transition to remote work. Here’s why this option might work for your clinic:
Providers like Allied Orbit specialise in remote workforce solutions, handling complex functions-including payroll, and full compliance with both local and international regulations-so your practice remains protected and up-to-date at all times. This managed approach means you can focus on delivering quality patient care, confident that your staffing, legal, and operational requirements are expertly handled.
Providers manage the nitty-gritty of remote team integration, from onboarding to performance monitoring. This reduces the administrative burden on your in-house team and ensures that your remote staff are well-prepared to meet your clinic’s standards. Allied Orbit’s tailored solutions also include a Staff Continuity Guarantee, minimising disruptions and costs associated with turnover, and providing seamless integration for multi-site and specialist practices.
Remote workforce providers offer unmatched flexibility, enabling you to quickly adjust your team size and skill mix as your clinic grows or patient needs change. This agility is difficult to replicate in-house, where employment law, recruitment and training can slow down your ability to scale or pivot quickly.
While partnering with a provider may involve higher fees, these are often offset by savings in recruitment, training, and administration. You don't have the added cost of paying local rates for someone to manage and oversee your remote team. Providers like Allied Orbit offer transparent pricing models and help you avoid hidden costs, delivering value through access to high-quality staff and robust support infrastructure.
Managing remote teams in-house requires a significant investment in technology, training, and management. Many clinics underestimate the complexity of compliance, payroll, and training requirements for international teams, which can lead to increased costs, legal risks, and disruptions to service quality if not expertly managed.
Taking the DIY route gives you full control over hiring, team management, and quality assurance. However, this approach demands significant resources, especially when it comes to recruiting, onboarding, and managing offshore staff. Here’s what you need to consider:
Managing remote teams in-house allows for direct oversight and the ability to implement your clinic’s standards from the outset. This can be particularly beneficial if you have a unique clinic culture that you want to maintain.
With full control, you can tailor every aspect of your remote team’s operations to align with your clinic’s goals and culture.
Hiring remote staff directly may seem less expensive at first glance, as the hourly rates are lower compared to those charged by managed service providers, who often include a margin to cover the full scope of their services. However, this apparent cost saving can be misleading. When you factor in the additional expenses of local management, legal structuring, international currency fluctuations, employee liabilities and the technology needed to effectively support a remote team, the total cost of direct hiring can quickly surpass that of a managed service provider.
Ultimately, the decision comes down to your clinic’s priorities:
By carefully weighing these factors, you can choose the approach that best supports your clinic’s long-term vision.
Read more about why Allied Orbit provides a fully managed service here.
Have questions? Chat with AIA, our AI Assistant, anytime for instant answers—or connect with our friendly team to explore what a customised workforce strategy could look like for your organisation.
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